Observability: events and metrics

Track every email in real time: status, opens, clicks and bounces — via webhooks, in the dashboard and by events.

Observability is the Publiq differentiator. Every email emits events across its lifecycle, which you consume however you like.

Message events

  • message.sent — accepted by the delivery provider.
  • message.delivered — delivered to the recipient inbox.
  • message.opened — the recipient opened it (tracking pixel).
  • message.clicked — clicked a tracked link.
  • message.bounced — returned (invalid address, full mailbox…).
  • message.complained — marked as spam by the recipient.

Consume them in real time with Webhooks (HMAC-signed) to feed your own dashboard, CRM or data warehouse — or track everything in the Publiq dashboard.

Observability: events and metrics — Publiq Docs